COMPETENCES OF A FACILITATOR

►Knowledge: Group process, facilitation methods, define good objectives, phases of a debriefing, feedback, phases of a session and programme, conflict theory and management, and understand different sides of an argument.

►Skills: Those linked with previous knowledge (as evaluate a group process, identify learning needs of a group, run a debriefing, give useful feedback or design a facilitation session). Some others related to work in a team, communication (asking questions, speaking for a group, listen actively, express clearly), adapt to the group, motivation, make conclusions, provide resources, evaluate the impact, make the learning process fun and playful.

►Attitudes: Being empathic, flexible (open for change), creative, neutral, authentic, open to other people’s opinion and to work with other people. Enjoy what you are doing. Willingness to connect with people, to learn new things.